Warranties

For sales of goods to consumers, statutory liability for lack of conformity in new products covers defects that become apparent within three years of delivery, in accordance with the applicable rules.

In second-hand goods, a shorter period can be agreed, never less than one year. That agreement must exist: a recycling icon or the reconditioned word does not in itself reduce the legal time limit.

The conditions of this shop do not limit the rights that the law grants to consumers. A commercial guarantee is added to the legal guarantee; it does not replace it.

The Spare part must correspond to the agreed description and features and meet the applicable conformity requirements. A general warning that all images or descriptions are indicative does not eliminate that obligation.

The incorrect installation may constitute a lack of conformity when it is part of the contract and has been performed by or under the responsibility of the store, or when the defect results from inadequate instructions in the cases provided by law.

Depending on the case, free repair or replacement takes place, within a reasonable time and without major inconvenience. When the legal requirements are met, you can demand a reduction of the price or the termination of the contract.

Free of charge includes the costs necessary for compliance, such as transportation, labour and materials. If repair or replacement requires the removal of an installed good in a manner consistent with its nature and purpose before the defect appears, the obligation includes its removal and installation of the repaired or replaced good, or the associated costs. No automatic diagnostic charge is imposed for filing a guarantee claim.

Unless otherwise proved and exceptions to the law, defects of conformity occurring during the two years following delivery are presumed to exist at that time. For second-hand goods, a shorter period of presumption may be agreed, but never less than the period of liability agreed in accordance with the law.

These rules do not render any accident or subsequent damage a defect of origin; they prevent the buyer from automatically being attributed the evidence that does not correspond to him.

Write to info@repuestoscalderas.com with order or proof of purchase, reference and symptoms observed. Avoid continuing to use a Part that may cause damage. Images or an installer report may help, but attention is not generally conditioned to present a single document.

Normal wear or damage caused by misuse may fall outside the warranty, depending on the cause. Each case must be assessed individually and in accordance with the statutory rules of evidence. A fault that occurs after installation is not automatically presumed to be the customer’s responsibility.

If there is an additional commercial guarantee, its guarantor, duration, conditions and procedure must be provided in writing. It does not replace legal rights against the seller.

Professional purchases are governed by the particular agreed conditions and regulations that correspond to them. If you want to return a Part without defect, consult withdrawal and return.