Shopping and returns
Updated 25 September 2026.
Seller and scope
The Repuestos Calderas store is owned by Uniclima Solutions SL, CIF B21651393, Calle Grafito 12, Nave 14A, 28850 Torrejón de Ardoz, Madrid, Spain. Contact: info@repuestoscalderas.com and 912 104 774. These conditions apply to purchases made since publication; they do not modify the terms accepted in previous orders or limit the mandatory rights of the consumer.
Product, status and availability
Check each sheet for description, reference, product status: Spare parts reconditioned and new Boilers, and availability. Before choosing a Replacement part, check your reference and the equipment variant. The store responds that the product delivered is as offered. Add to cart no stock reserve. If a purchased product is not available, the customer will be informed to resolve the order and promptly refund the amounts.
Electronic plates and technical review
Technical inspection and choosing a replacement part
Electronic boards are electronically tested by a technician before dispatch. This work takes time and specialist expertise and forms part of preparing the product. Buying the replacement part does not include diagnosing a fault in your boiler or a loan service so you can test it by substitution.
Check the reference, version and compatibility before buying. If you need to identify the cause of a fault, ask beforehand whether a separate diagnostic service is available. If replacing the board does not solve the problem, that alone does not prove that the replacement part is defective; each case will be assessed on its circumstances. This does not limit any applicable right of withdrawal or statutory warranty.
The purchase is not a free replacement diagnostic service. The examination necessary to know the product is allowed. Repeated tests, modifications, welding, programming or other handling that exceed that examination may generate liability for the loss of value actually credited, according to 108.2 of the RDL 1/2007. It is not enough to claim that a PCB has been connected or installed.
The same unit that was delivered must be returned. If damage or differences are found, the evidence and, where applicable, the individual calculation of any loss of value will be communicated, with an opportunity to comment. There are no fixed penalties or automatic charges for inspecting a return. The usual technical inspection is not a separate, non-refundable service. See Part and returns check.
Price, taxes and delivery
Prices are displayed in euros and include applicable VAT. The order summary shows the products, discounts and delivery charges before payment. We ship spare parts to mainland Spain, France, Germany, Ireland, Romania, Italy and Malta. We do not ship to the Balearic Islands, the Canary Islands, Ceuta, Melilla or the United Kingdom. Spare-part delivery per order: mainland Spain, €9, free on product orders from €120; France, €14; Germany, €13; Ireland, €22; Romania, €35; Italy, €15; Malta, €15. Free delivery on orders from €120 applies to mainland Spain only.
Boilers include shipping to mainland Spain; the Balearic Islands, the Canary Islands, Ceuta and Melilla are excluded. Installation is not included. For in-stock spare parts shipped to mainland Spain, the estimated total delivery time is 24–48 business hours from order confirmation. Orders placed after 13:00 are processed on the next business day. For items supplied to order, the delivery time must be provided before purchase. See shipments and delivery.
Purchase and payment
You can shop as a guest or using your account. Check and correct the products, quantities, address and total before confirming. Before paying, you must tick the box accepting these terms and the returns policy, including the information on electronic components. This is also required for express payment. This general acceptance does not waive your right of withdrawal or request personalisation or the early start of a technical service. The available payment methods are shown at checkout; digital wallets depend on availability on your device and with the provider. Confirming the purchase creates an obligation to pay. The order confirmation is provided by email. Keep the confirmation and proof of purchase.
Discontinuance and return
As a consumer, subject to the statutory exceptions, you have 14 calendar days from receipt to notify info@repuestoscalderas.com of your withdrawal, and another 14 days from that notification to return the goods. You do not need an account. The product price and initial standard delivery costs are refunded using the same payment method within the statutory period of 14 days from notification. The refund may be withheld until the goods or proof of their return is received, whichever happens first.
If you change your mind, you pay the direct return shipping costs, subject to the applicable prior information requirements. There are no penalties or automatic charges for withdrawal. Using electronic components for diagnosis or modifying them may exceed the necessary examination; any loss of value must be justified individually. Installing or connecting the part does not automatically remove the right of withdrawal. The same unit that was delivered must be returned. See status of the Part and return checkThe procedure, exceptions and treatment of separately contracted services are detailed in the returns policywhich is part of these conditions.
Personalization, services and professional purchases
Custom-made goods
The exception in Article 103(c) of Royal Legislative Decree 1/2007 applies to goods made to the consumer’s individual specifications or clearly personalised. Before the contract is made, the specific adaptation requested and the exclusion of the right of withdrawal must be identified and recorded in the order. Individual programming or modification may fall within this exception only if it actually meets those requirements.
Routine inspection, repair or testing of a PCB, its refurbished condition, supply to order or selection of a catalogue reference do not, by themselves, make it a customised product. Choosing from standard options is not enough. General acceptance of the purchase form does not turn an ordinary purchase into a custom-made order. This exception does not remove rights relating to defects or breach of contract.
Technical services contracted separately
A diagnosis, repair or configuration will only be treated as a standalone service when expressly requested and contracted, with its scope and price communicated before accepting. The usual review of the Part sold is included in its preparation: it is not later transformed into a non-refundable review fee.
Starting a paid service during the withdrawal period requires an explicit request separate from acceptance of the general purchase terms. If the consumer withdraws before completion, only a proportionate amount for the service actually provided may be charged, provided the prior information and request requirements have been met. The right is lost only after full performance where there was explicit consent to begin and acknowledgement of that consequence, in accordance with articles 98.8, 103.a and 108 of RDL 1/2007. Buying a PCB does not imply that consent.
Purchases for business or professional purposes
When a purchase is made for business or professional purposes, the statutory 14-day consumer right of withdrawal does not apply. Change-of-mind returns are not offered for these purchases unless agreed in writing. Any applicable rights relating to defects, failure to match the contract or breach of contract remain in place.
Consumer status depends on the actual purpose of the purchase, in accordance with Article 3 of Royal Legislative Decree 1/2007; it is not ruled out solely because a customer requests an invoice or provides a tax identification number.
Guarantee and claims
The statutory warranty for new goods sold to consumers is three years from delivery. For second-hand goods, a shorter period may only be expressly agreed and may never be less than one year; describing a product as refurbished does not itself reduce that period. Defective or incorrect products are handled under the rules on conformity and the available free remedies, without automatic diagnostic charges. See guarantees and handling of incidents.
Send inquiries or complaints to info@repuestoscalderas.com, indicating the order and the reason, or to our postal address. Professional purchases are governed by the particular agreements and regulations applicable to them. In any case, mandatory norms and competent courts, including consumer rights over jurisdiction, are respected.