PRIVACY POLICY

Information on the processing of your personal data

1. DATA OF THE RESPONSIBLE AND INDENTIFICATION

In accordance with Regulation (EU) 2016/679 (RGPD) and the Organic Law 3/2018 for the Protection of Personal Data and Guarantee of Digital Rights, users are informed of the following:

• Responsible for Treatment: Uniclima Solutions SL
• Commercial name: Repuestos Calderas
• Social address: Calle Grafito 12, 14A, 28850 Torrejón de Ardoz, Madrid, Spain
• CIF: B21651393
• Telephone: 91 210 47 74
• Email: info@repuestoscalderas.com

The said controller is responsible for the management and protection of personal data that you provide through our website.

2. FINALITY AND OBJECTIVES OF TREATMENT

The personal data you provide to us will be used for the following purposes:

• Trade Relationship Management: Administer the contract, manage orders, invoice, attend consultations and comply with legal and tax obligations.
• Consultation and Complaints Service: Respond to requests, questions or complaints received through our contact channels.
• Commercial and Advertising Communication: Send you information, offers and promotional communications, provided you have given your prior, specific and informed consent.
• Optimization of the Website: Analyse the use of our site to improve the browsing experience and our range of products and services, using cookies and similar technologies in accordance with our Cookie Policy.

3. LEGAL FUNDAMENTS FOR TREATMENT

The processing of your data is based on the following legal bases:

• Consent Express: When the purpose of treatment requires an explicit expression of its part.
• Enforcement of a Contract: For the performance and correct performance of the contract to which you are a party.
• Legal obligation: To comply with regulations or legal requirements to which we are subject.
• Legitimate interest: Where processing is necessary to provide our services or optimise our business activities, provided that your fundamental rights and freedoms do not override those interests.

4. TYPES OF DATA COLLECTED

We collect and process different categories of personal data, such as:

• Identification and Contact Data: They include first name, last name, email address, telephone number, postal address and other information that you voluntarily provide to us.
• Navigation Data: Information derived from your use of the site, such as IP address, cookie data, browser type, device used and browsing patterns, for statistical purposes and to improve the user experience.
• Contract and Commercial Data: Information relating to transactions, orders, purchase records and billing data.
• Preferences and Consent Data: Records of consents granted and preferences to receive commercial or advertising communications.

5. DESTINATARIES AND DATA TRANSFER

Your personal data may be shared with:

• Service Providers: Companies and third parties that collaborate in the management and improvement of our website and services, always ensuring the adoption of the appropriate Safety device measures.
• Competent Authorities: When necessary to comply with legal obligations or to comply with judicial or administrative requirements.

External services involved in the payment or other functions of the shop may involve treatments outside the European Economic Area. Where an international transfer exists, it shall be based on a valid GDPR Chapter V Mechanism, such as an adequacy decision or appropriate guarantees. Consent is not your only Base possible. You can request information about the recipients and the guarantees applicable to your case in info@repuestoscalderas.com.

6. STORAGE PERIOD

We will retain your personal data as long as they are necessary to fulfill the purpose for which they were collected and during the legally established periods in contractual, fiscal and accounting matters. Once the purpose has been fulfilled or the deadline has expired, your data will be blocked or deleted safely.

7. Safety device MEASURES

Uniclima Solutions SL adopts advanced technical and organisational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. These measures include encryption protocols (SSL/TLS), access controls and monitoring systems, which are regularly updated in accordance with technological developments and existing threats.

8. USER RIGHTS

You have the right to:

• Access to your personal data.
• Rectify data that are inaccurate or incomplete.
• Request deletion (right to be forgotten) of your data when they are no longer necessary for the purposes for which they were collected, unless there is a legal obligation.
• Limit the processing of your data in certain situations.
• Carry their data in a structured and commonly used format, facilitating their transfer to another responsible person.
• Oppose the processing of your data for reasons linked to your particular situation.
• Revocation the consent given at any time, without affecting the lawfulness of the treatment previously performed.

9. PROCEDURE FOR THE EXERCISE OF THEIR RIGHTS

To exercise any of these rights, you can send a written request to info@repuestoscalderas.com or to address it to the registered office of Uniclima Solutions SL, including in your application:

• Your name and the information necessary to locate and meet your request. As a general rule it is not necessary to attach a copy of the ID card; additional information provided will only be requested if there are reasonable doubts about your identity.
• A clear and detailed description of the application.
• All documentation that facilitates the identification and location of the data to be processed.

Uniclima Solutions SL will respond to your request within a maximum period of one month, which can be extended up to two additional months in justified cases, in accordance with current regulations.

10. CHANGES IN PRIVACY POLICY

This Privacy Policy may be modified or updated at any time to adapt to legislative, technological changes or our treatment practices. It is recommended to review this section periodically, as the updated version will always be available on our website. Just browsing does not mean accepting data processing or modifications that require consent. Where necessary, free, specific, informed and unequivocal consent shall be sought; you may withdraw it at any time.

11. CONTACT AND CLAIMS

For any queries, clarifications or claims related to the processing of your data or this Privacy Policy, you may contact Uniclima Solutions SL through:

• E-mail: info@repuestoscalderas.com
• Telephone: 91 210 47 74

Likewise, if you consider that the processing of your data does not comply with the current regulations, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD).