Shopping and returns
Updated 25 September 2026.
Seller and scope
The Repuestos Calderas store is owned by Uniclima Solutions SL, CIF B21651393, Calle Grafito 12, Nave 14A, 28850 Torrejón de Ardoz, Madrid, Spain. Contact: info@repuestoscalderas.com and 912 104 774. These conditions apply to purchases made since publication; they do not modify the terms accepted in previous orders or limit the mandatory rights of the consumer.
Product, status and availability
Check each sheet for description, reference, product status: Spare parts reconditioned and new Boilers, and availability. Before choosing a Replacement part, check your reference and the equipment variant. The store responds that the product delivered is as offered. Add to cart no stock reserve. If a purchased product is not available, the customer will be informed to resolve the order and promptly refund the amounts.
Electronic plates and technical review
Technical review and choice of Replacement part
Electronic plates are electronically checked by a technician prior to issuance. This intervention requires time and specialized work and is part of the preparation of the product. The purchase of the Replacement part does not include the diagnosis of the breakdown of your Boiler or a loan service to perform substitution tests.
Check the reference, version and compatibility before purchasing. If you need to identify the origin of a breakdown, see the possibility of hiring a separate diagnosis. That the PCB change does not solve the problem does not, by itself, prove that the Replacement part is defective; the circumstances of each incident shall be checked. This does not limit the appropriate withdrawal or legal guarantee.
The purchase is not a free replacement diagnostic service. The examination necessary to know the product is allowed. Repeated tests, modifications, welding, programming or other handling that exceed that examination may generate liability for the loss of value actually credited, according to 108.2 of the RDL 1/2007. It is not enough to claim that a PCB has been connected or installed.
The same unit that was delivered must be returned. If damage or differences are found, the evidence and, where applicable, the individual calculation of any loss of value will be communicated, with an opportunity to comment. There are no fixed penalties or automatic charges for inspecting a return. The usual technical inspection is not a separate, non-refundable service. See Part and returns check.
Price, taxes and delivery
Prices are shown in euros and include the applicable VAT. The order summary shows the products, discounts and delivery costs before payment. Standard shipping for spare parts to mainland Spain costs €9 including VAT and is free for a product total of €120 or more. We only ship to mainland Spain. We do not ship to the Balearic Islands, the Canary Islands, Ceuta or Melilla.
Boilers include shipping to mainland Spain; the Balearic Islands, the Canary Islands, Ceuta and Melilla are excluded. Installation is not included. For in-stock spare parts shipped to mainland Spain, the estimated total delivery time is 24–48 business hours from order confirmation. Orders placed after 13:00 are processed on the next business day. For items supplied to order, the delivery time must be provided before purchase. See shipments and delivery.
Purchase and payment
You can shop as a guest or using your account. Check and correct the products, quantities, address and total before confirming. Before paying, you must tick the box accepting these terms and the returns policy, including the information on electronic components. This is also required for express payment. This general acceptance does not waive your right of withdrawal or request personalisation or the early start of a technical service. The available payment methods are shown at checkout; digital wallets depend on availability on your device and with the provider. Confirming the purchase creates an obligation to pay. The order confirmation is provided by email. Keep the confirmation and proof of purchase.
Discontinuance and return
As a consumer, subject to the statutory exceptions, you have 14 calendar days from receipt to notify info@repuestoscalderas.com of your withdrawal, and another 14 days from that notification to return the goods. You do not need an account. The product price and initial standard delivery costs are refunded using the same payment method within the statutory period of 14 days from notification. The refund may be withheld until the goods or proof of their return is received, whichever happens first.
If you change your mind, you pay the direct return shipping costs, subject to the applicable prior information requirements. There are no penalties or automatic charges for withdrawal. Using electronic components for diagnosis or modifying them may exceed the necessary examination; any loss of value must be justified individually. Installing or connecting the part does not automatically remove the right of withdrawal. The same unit that was delivered must be returned. See status of the Part and return checkThe procedure, exceptions and treatment of separately contracted services are detailed in the returns policywhich is part of these conditions.
Personalization, services and professional purchases
Custom Orders
The exception of the 103.c article of the 1/2007 RDL applies to goods made according to individual specifications of the consumer or clearly customized. Before contracting the specific adaptation requested and exclusion from withdrawal will be identified, and will be documented in the order. An individual programming or modification may fit this exception when it actually meets those requirements.
The usual revision, repair or testing of a PCB, its condition of reconditioning, its supply on request or the choice of a catalog reference do not make it by itself a customized product. Nor is it enough to choose between standard options. General acceptance of the purchase form does not convert an ordinary purchase into a custom order. This exception does not eliminate rights for defects or non-compliance.
Technical services contracted separately
A diagnosis, repair or configuration will only be treated as a standalone service when expressly requested and contracted, with its scope and price communicated before accepting. The usual review of the Part sold is included in its preparation: it is not later transformed into a non-refundable review fee.
Starting a paid service during the withdrawal period requires an explicit request separate from acceptance of the general purchase terms. If the consumer withdraws before completion, only a proportionate amount for the service actually provided may be charged, provided the prior information and request requirements have been met. The right is lost only after full performance where there was explicit consent to begin and acknowledgement of that consequence, in accordance with articles 98.8, 103.a and 108 of RDL 1/2007. Buying a PCB does not imply that consent.
Purchases for a professional activity
When the purchase is made for a business or professional activity, the legal withdrawal of consumption of 14 days does not apply. In these purchases no refund is offered for change of opinion unless written agreement that contemplates it. The rights for defects, lack of correspondence with the contracted and non-compliance that are applicable are maintained.
The consumer status depends on the actual purpose of the purchase, according to the 3 article of the RDL 1/2007; it is not ruled out solely by requesting an invoice or indicating an NIF.
Guarantee and claims
The statutory warranty for new goods sold to consumers is three years from delivery. For second-hand goods, a shorter period may only be expressly agreed and may never be less than one year; describing a product as refurbished does not itself reduce that period. Defective or incorrect products are handled under the rules on conformity and the available free remedies, without automatic diagnostic charges. See guarantees and handling of incidents.
Send inquiries or complaints to info@repuestoscalderas.com, indicating the order and the reason, or to our postal address. Professional purchases are governed by the particular agreements and regulations applicable to them. In any case, mandatory norms and competent courts, including consumer rights over jurisdiction, are respected.